Privacy Policy

Non-binding English translation. The German version is legally authoritative — see Datenschutzerklärung (DE).

Protecting your personal data is important to us. We therefore process your data exclusively on the basis of the applicable legal provisions (GDPR, Austrian Telecommunications Act 2021). This privacy notice informs you about the key aspects of data processing on our website.

Controller Responsible for Data Processing

Robert Denk Systemsmanagement
Grundlgasse 1, A-1090 Vienna, Austria
Email:
Phone: +43 699 101 80 754

Contacting Us

If you contact us via a form on the website or by email, the data you provide will be stored by us for the purpose of processing your request and in case of follow-up questions. We will not pass on this data without your consent.

Data Storage for Contract Processing

Please note that for the purpose of a simplified purchasing process and subsequent contract processing, the IP data of the connection holder is stored, as well as the name, address, email address, and, where applicable, payment data of the purchaser.

The data you provide is required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you (e.g. provision of software licenses).

Your data is not transferred to third parties, with the exception of the data required to be transmitted to our bank and payment service provider (PayPal) to process payments, and to our tax advisor to fulfill our tax obligations.

If a contract is concluded, all data from the contractual relationship (invoice data) is stored until the expiry of the statutory tax retention period (7 years in Austria).

Cookies & Web Analytics

Our website uses only technically necessary and functional cookies. We do not use cookies for activity tracking or advertising purposes. No web analytics service (such as Google Analytics) is used on this website. As a result, no intrusive cookie banner is required to use our website.

During payment processing via PayPal, this service provider may set cookies to securely carry out transactions and prevent fraud.

Your Rights

Regarding the data we hold about you, you generally have the right to:

If you believe that the processing of your data violates data protection law, or that your data protection rights have otherwise been violated, you may lodge a complaint with us () or with the Austrian Data Protection Authority.